Privacy Policy

Fik Fine Art
Oliver, British Columbia, Canada

This policy explains how Fik Fine Art collects, uses, and looks after personal information when you visit fikfineart.com, buy from us, or get in touch.

We aim to follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

Who we are

Fik Fine Art is a sole proprietorship stone sculpture studio in Oliver, British Columbia, Canada, operated by Adam Fik. Original sculptures are carved by Kelly Fik.

To reach us about privacy, sales, or anything else on this site, please use our Contact page or write to [email protected].

We do not publish a street address on this page. If you arrange a studio pickup, we will share what you need to find us.

The information we collect

We only ask for what we need to run the studio and complete your order. That may include:

• Contact details you give us — for example your name, email address, phone number, and mailing or shipping address.
• Order details — what you bought, prices, taxes, shipping choices, pickup arrangements, and messages you send us about a piece or a commission.
• Payment status — whether a payment went through, the last few digits of a card or a PayPal transaction reference, and similar confirmation from our payment partners. We do not store your full credit or debit card number, or your full PayPal password, on our own systems. Card and PayPal details are handled by Square and PayPal.
• Account details, if you choose to create an optional customer account — such as your login email and a password you choose. You can also check out as a guest, without creating an account.
• Messages you send through our contact form, email, or social media.
• Technical information that many websites collect automatically — such as your IP address, browser type, device type, pages visited, and approximate location derived from your IP address. Our site runs on WordPress and WooCommerce, hosted with 10Web, and uses services such as Cloudflare to help the site load and stay secure.

We do not knowingly collect personal information from children for the purpose of selling to them. You must be of the age of majority in your place of residence to place an order (19 in British Columbia).

Why we use it

We use personal information to:

• take and fulfill orders for original sculpture and studio apparel
• quote and arrange crating, freight, or local pickup
• process payments and refunds
• send order, shipping, and delivery updates
• answer questions, commission inquiries, and support requests
• improve the website and keep it secure
• meet our tax, accounting, and legal obligations
• send studio news only if you have asked to receive it

We do not sell your personal information.

When we share it

We share personal information only as needed to run the business, and with people and companies who are expected to look after it carefully. That may include:

• Square and PayPal, who process your payment (including a Square invoice when you accept a freight quote)
• our print-on-demand partner (Printful) and their production and shipping partners, for apparel orders
• freight, crating, and courier companies, for original sculpture
• our website host and technical providers, including 10Web, Cloudflare, and WooCommerce
• professional advisors, such as an accountant or lawyer, when they need the information to advise us
• authorities, if the law requires it

Some of these companies are in, or may process information in, the United States or other countries. Privacy laws there may differ from Canada’s. We share information with them only so they can provide their services to us and to you.

If a piece is being shown or collected through a partner gallery, we share only what is needed to complete that arrangement, and only with your knowledge when it involves your purchase or inquiry.

Cookies and similar tools

Our site uses cookies and similar tools that are needed for the shopping cart, checkout, and security. We may also use cookies that help the site run reliably.

You can control cookies in your browser settings. If you block all cookies, the cart and checkout may not work properly.

How long we keep it

We keep personal information only as long as we need it for the reasons above, including our tax and record-keeping duties, or as the law requires. As a rule, we keep order records for about seven years. Messages sent through our contact form are kept for a shorter time, unless they become part of an order or commission file.

When we no longer need the information, we delete it or irreversibly anonymize it where we reasonably can.

How we look after it

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access or disclosure. No website or transmission is perfectly secure, but we take care with what you entrust to us.

Your choices and rights

Subject to the law, you may ask us to:

• tell you what personal information we hold about you
• correct information that is inaccurate or incomplete
• withdraw consent where we rely on consent, or ask us to delete information we no longer need
• ask a question or raise a concern about our privacy practices

Please write to us through our Contact page or at [email protected], and put “Privacy” in the subject line if you can. We will respond within 30 days.

If you are not satisfied with our response, you may contact:

• the Office of the Privacy Commissioner of Canada
• the Office of the Information and Privacy Commissioner for British Columbia

Changes to this policy

If we make material changes, we will update this page and change the date below. Please read it from time to time.

Last updated: 11 November 2026